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Privacy policy

Privacy Policy

Last Revised: 15.04.2022
 

We take your privacy seriously and will take all measures to protect your personal information. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

The Basics

  1. Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
  2. We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
  3. We will only retain personal information as long as necessary for the fulfillment of those purposes.
  4. We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
  5. Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
  6. We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
  7. We will make readily available to customers information about our policies and practices relating to the management of personal information.
  8. Some payments are processed using PayPal’s secure system while others are processed using a secure payment gateway, with no sensitive financial information being input through our website. Secure method of accepting payments is processed using SSL encryption.
  9. We may collect and store limited payment information from you, such as payment card type and expiration date and the last four digits of your payment card number; however, we do not collect or store full payment card numbers and all transactions are processed by our third-party payment processor.

Use of Information

We use information to provide, analyze, administer, enhance and personalize our services and marketing efforts, to process your registration, your orders and your payments, and to communicate with you on these and other topics. For example, we use information to: prevent, detect and investigate potentially prohibited or illegal activities, including fraud, and enforcing our terms; analyze and understand our audience, improve our service (including our user interface experiences)

Disclosure of Information

We use other companies, agents or contractors  to perform services on our behalf or to assist us with the provision of services to you. For example, we engage Service Providers to provide marketing, advertising, communications, infrastructure and IT services, to personalize and optimize our service, to process credit card transactions or other payment methods, to provide customer service, to collect debts, to analyze and enhance data (including data about users’ interactions with our service), and to process and administer consumer surveys. In the course of providing such services, these Service Providers may have access to your personal or other information. We do not authorize them to use or disclose your personal information except in connection with providing their services.
 

Cookies & Other Storage Technologies


Cookies are small pieces of text used to store information on web browsers. Cookies are used to store and receive identifiers and other information on computers, phones, and other devices. Other technologies, including data we store on your web browser or device, identifiers associated with your device, and other software, are used for similar purposes. In this policy, we refer to all of these technologies as “cookies.” 

We use cookies if you have a Baselix account. Cookies enable Baselix to offer the Baselix Products to you and to understand the information we receive about you, including information about your use of other websites and apps, whether or not you are registered or logged in. 

This policy explains how we use cookies and the choices you have. Except as otherwise stated in this policy, data policy will apply to our processing of the data we collect via cookies.

Why do we use cookies? 
Cookies help us provide, protect and improve the Baselix Products, such as by personalizing content, tailoring and measuring ads, and providing a safer experience. While cookies that we use may change from time to time as we improve and update the Baselix Products, we use them for the following purposes: 

Authentication
We use cookies to verify your account and determine when you’re logged in so we can make it easier for you to access the Baselix Products and show you the appropriate experience and features. 

For example: We use cookies to keep you logged in as you navigate between Baselix pages. Cookies also help us remember your browser so you do not have to keep logging into Baselix.

Security, site and product integrity
We use cookies to help us keep your account, data and the Baselix Products safe and secure. 

For example: Cookies can help us identify and impose additional security measures when someone may be attempting to access a Baselix account without authorization, for instance, by rapidly guessing different passwords. We also use cookies to store information that allows us to recover your account in the event you’ve forgotten your password or to require additional authentication if you tell us your account has been hacked.

We also use cookies to combat activity that violates our policies or otherwise degrades our ability to provide the Baselix Products. 

For example: Cookies help us fight spam and phishing attacks by enabling us to identify computers that are used to create large numbers of fake Baselix accounts. We also use cookies to detect computers infected with malware and to take steps to prevent them from causing further harm. Cookies also help us prevent underage people from registering for Baselix accounts.


Site features and services
We use cookies to enable the functionality that helps us provide the Baselix Products. 
For example: Cookies help us store preferences, know when you’ve seen or interacted with Baselix Products.

We also use cookies to help provide you with content relevant to your locale. 

For example: We store information in a cookie that is placed on your browser or device so you will see the site in your preferred language.


Performance
We use cookies to provide you with the best experience possible. 

For example: Cookies help us route traffic between servers and understand how quickly Baselix Products load for different people. Cookies also help us record the ratio and dimensions of your screen and windows and know whether you’ve enabled high contrast mode, so that we can render our sites and apps correctly.

Analytics and research
We use cookies to better understand how people use the Baselix Products so that we can improve them. 

For example: Cookies can help us understand how people use the Baselix Service, analyze which parts of the Baselix Products people find most useful and engaging, and identify features that could be improved.

PCI Standarts and Payments Security
We provide paid products and/or services on our Website. In that case, we use third-party services for payment processing (e.g. payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.